Come Dream with Us at Hatch
There’s nothing like a great night’s sleep—the cozy, wrapped-up-in-a-heavy-blanket kind of sleep. The fire-crackling, curtains-drawn, DO NOT DISTURB kind of sleep. You know, the good stuff.
But here’s the thing: while 85% of people agree sleep is the key to their well-being, more than half are unsatisfied with their own. Whether it’s stress, interruptions, work, or little ones waking in the night, so many people need help getting truly restorative rest.
That’s where we come in. At Hatch, we’re on a mission to help people build better sleep habits—so they can feel more focused, energized, and present in their lives. We’ve designed best-in-class smart sleep devices, paired with science-backed sleep content, to help people unwind nightly, sleep deeply, and wake gently. More than 5 million sleepers of all ages have made space for rest with Hatch, with our baby products in 1 in 3 nurseries and our adult product, Restore, taking over nightstands (and TikTok) worldwide.We are open to candidates across the U.S. and Canada, with a strong preference for those located in New York or San Francisco. Hatch is based in California, so we ask that you’re available during PST/PDT hours.
The Challenge
We’re building an AI-powered sleep support chat to bring Hatch’s sleep expertise to parents at scale. This isn’t a thin wrapper around an LLM—it’s an application that needs to understand real-world sleep scenarios, align with Hatch’s guidance, handle multi-turn conversations, and plug into our device ecosystem.
Your job isn’t to build models from scratch. You’ll build the application layer around them: FastAPI services, Pydantic models, evaluation tooling, integrations with device APIs, and guardrails to keep responses safe and useful. This is solid engineering work on a product that matters to thousands of families.
What You'll Do
Week 1-2:
Ramp up on the existing FastAPI service and PydanticAI agent architecture
Review the sleep content library, device APIs, and common conversation patterns
Make initial improvements to prompts, validation, or routing logic to stabilize quality
Within 3 Months:
Drive implementation for Phase 2 of the AI Sleep Chat targeting Q2 2026
Build out evaluation and testing systems to validate responses against Hatch’s sleep guidance
Work with sleep consultants to translate their knowledge to deterministic logic and model prompts
Add instrumentation for monitoring, logging, and conversation analytics
Improve reliability and guardrails around model-driven responses
Within 6 Months:
Lead Natural Language Interface project: translate voice/text commands into device API calls
Design and implement multi-agent architecture for command processing pipeline (intent → parameters → CMS lookup → device control)
Build routine creation wizard using LLM-powered recommendations
Establish practical engineering patterns for using LLM APIs (validation, fallbacks, tests, observability)
What You'll Bring
Technical Depth:
4–6+ years professional Python experience
Strong with FastAPI, Pydantic, async programming, and building production services
Experience integrating with LLM APIs (OpenAI, Anthropic, Bedrock, etc.)
Comfortable with prompt design, API orchestration, and response validation
Solid understanding of monitoring, observability, and debugging distributed systems
AI/ML Systems:
Experience using hosted model APIs to solve domain problems
Familiarity with intent classification, entity extraction, and multi-turn conversation flows
Ability to build evaluation harnesses and safety checks for model output
Knowing when deterministic logic beats model creativity
Production Engineering:
Experience with serverless or cloud-native architectures (AWS preferred)
Able to debug issues that involve both model output and device/control APIs
History of shipping features under tight, evolving requirements
Working With Domain Experts
Can translate guidance from sleep consultants into rules, prompts, and validation logic
Able to communicate system behavior clearly to product, CX, and business teams
Pragmatic about constraints and tradeoffs
Deal Breakers
Need hand-holding with modern Python web frameworks
Expecting to train custom ML models or do research work
Haven’t shipped features that rely on LLM APIs in production
Prefer theoretical AI work over building real user-facing systems
Why This Role Matters
Parents lean on Hatch when they’re frustrated and exhausted at 2am. The AI can’t be sloppy or vague. It needs to understand real-world sleep issues—“my 8-month-old keeps waking at 3am”—and respond safely and consistently. Your work keeps the system grounded, reliable, and aligned with proven sleep guidance. If you want to build something that actually helps families during the hardest moments, this is a good place to do it.
Why You’ll Love Working at Hatch
💛 We’re a certified Great Place to Work! 94% of our employees say Hatch is a great place to work.
💡 You’ll work with an amazing leadership team that truly values employees and leads with our company values every day.
🌙 We help people sleep better! Our products make a meaningful impact on people’s lives.
🎉 Our team is collaborative, fun, and full of brilliant minds.
🚀 We’re backed by world-class investors and growing fast!
🏡 We support flexibility with a remote-friendly work environment.
The Perks & Benefits That Matter
✨ 100% paid medical, dental, and vision insurance for employees (80% for dependents, including domestic partners)
💰 Meaningful equity—you’re an owner here
📈 401(k) match (no vesting schedule!)
👶 16 weeks of fully paid parental leave
💆 16 free therapy sessions (for you + one other adult in your life)
💜 Financial support for family planning
🏡 Remote office + monthly internet reimbursement
🛍️ Friends & family discounts on Hatch products
🎟️ Exclusive discounts on travel, entertainment, and top retail brands
💫 And so many more spontaneous perks!
About Hatch
Designed by experts and loved by parents, our Rest family—including Rest, Rest+, and Rest Go—helps little ones (and their grown-ups) build healthy sleep routines. For adults, Hatch Restore is a fully customizable smart sleep clock and sunrise alarm designed to help you unwind nightly, sleep deeply, and wake gently.
Founded in 2014 by parent entrepreneurs Ann Crady Weiss and Dave Weiss and featured on Shark Tank, Hatch is headquartered in Menlo Park, California.
We are an equal opportunity employer and are committed to building a diverse and inclusive team. We welcome applicants of all backgrounds, experiences, and perspectives.
Ready to Help the World Sleep Better?
We’d love to hear from you! Apply now and join us in making great sleep a reality for all.
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