Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.
About the Role
Veeam is expanding its global Site Reliability Engineering (SRE) organization to support the Veeam Data Cloud. As an SRE Manager, you will report to our Global Director of SRE and will build and lead a high-performing team that partners with product, platform, and security engineering to make our systems reliable, scalable, and observable from the ground up. You’ll collaborate with peer engineering leaders to embed reliability into service roadmaps, and you’ll represent your team in global SRE planning and delivery of cross-cutting reliability initiatives across all VDC services.
You’ll drive adoption of SRE principles (SLIs/SLOs/error budgets, toil reduction, blameless learning) and operate a healthy, daytime follow-the-sun on call model in partnership with our other regions. You will lead your team to make code contributions leading to improvements in the overall operability, reliability, resilience, and security of the codebase(s) we support.
What You’ll Do
People & Team Leadership
Hire, onboard, and grow your SRE team; coach career development and performance
Foster a psychologically safe, blameless culture that favors learning over blame and emphasizes engineering over firefighting
Ensure a sustainable operational coverage; monitor on-call health and workload
Track and cap toil so engineers spend the majority of time on project work that reduces future toil
Reliability Strategy & Governance
Establish and operationalize SLIs/SLOs and error budgets with service owners; run reliability reviews and hold teams accountable to outcomes
Define reliability standards, runbooks, readiness checklists, and alerting patterns (including SLO-based alerting)
Partner with product/EMs to align reliability work with service goals and customer experience, not as a gate but as an enabler
Operations & Incident Excellence
Ensure incident response readiness; lead/coordinate major incidents; drive fast, high-quality postmortems and systemic fixes
Measure MTTR, change failure rate, SLO posture, and repeat-incident reduction; publish learning broadly
Engineering & Automation
Lead software-first reliability investments: observability, deployment safety (canary/blue-green), resilience testing/chaos, and self-service guardrails
Drive platform improvements (IaC, CI/CD, Kubernetes) and internal tools that scale operations and improve developer experience
What You’ll Bring
7+ years in Software, Platform, and/or Reliability Engineering with 2+ years managing engineers
Demonstrable experience leading engineering teams to predictably deliver outcomes
Experience leading cross-functional initiatives collaboratively with peers through influence
Experience with public cloud (Azure preferred), Kubernetes, IaC (Terraform, Pulumi), CI/CD (Github Actions, ArgoCD, Azure DevOps), and observability (OpenTelemetry, Elastic, Datadog, Prometheus, Grafana)
Coding background with experience improving service reliability
Hands-on incident management and postmortem practice; excellent cross-geo communication
Willingness to participate in an on-call rotation (typically during daytime hours, including weekends/holidays)
Bonus Skills
Demonstrated success leading SLO/error-budget adoption and reliability programs for cloud services
Experience operating a multi-region, follow-the-sun on-call model
Background in chaos/resilience/performance testing and release validation
Track record building or scaling SRE teams and influencing org-wide standards
Familiarity with compliance frameworks common to SaaS
What You’ll Get
25 vacation days, 4 sick days, 21 paid medical leave days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Premium private medical insurance for employees and dependents
Daily meal vouchers for restaurants and groceries (180 CZK per working day)
Flexible cafeteria platform with thousands of lifestyle benefit options
Multisport Card for gym and wellness, with family add-on options
Annual public transport reimbursement up to a set limit
Corporate mobile plan with optional family tariff
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Please note: If the applicant is permanently present outside of the Czech Republic, Veeam reserves the right to refuse to consider the application for a job. Remote job is only possible in case the employee is located in the Czech Republic.
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