About Us
DriveWealth is on a mission to make investing easier. We believe that everyone should have the ability to control their financial future, and that access to financial markets should not be limited by geography, wealth, or legacy systems. We are a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices. Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. DriveWealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.
There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for this opportunity. Our culture blends the pace and agility of a fintech start-up with the impact, stability, and discipline of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. Join us and help build the future of global investing!About The Role
As a Senior Site Reliability Engineer based in the US, you will enhance the reliability and performance of our Brokerage-as-a-Service platform during critical 7/24 operations. This role demands a proactive approach to managing technical challenges and system optimizations aligned with our global operational strategies.
What You’ll Do
Support the SRE team in developing and implementing enhancements to support workflows, focusing on automation and efficiency improvements
Handle technical escalations, troubleshoot complex FIX and API connectivity issues, and actively participate in on-call rotations during non-traditional hours to ensure rapid response and resolution
Adhere to and administer incident and change management policies
Coordinate incident resolution efforts and implement change management protocols to maintain and enhance system reliability
Work closely with the Lithuania office to ensure smooth operation and alignment of SRE practices across time zones
Coordinate Incident Post Mortems and RCA analysis
Design, implement, and maintain comprehensive monitoring, logging, and tracing solutions (observability stack) to provide deep insights into system performance and user experience
Partner with product and engineering teams to define clear Service Level Indicators (SLIs) and Service Level Objectives (SLOs), managing error budgets to ensure service reliability meets business needs
What You'll Need
3+ years in a senior SRE role or a similar position, demonstrating deep knowledge and expertise in site reliability engineering and operations
Knowledge of FIX protocol and messages, ability to read FIX logs
Familiarity with REST APIs and a strong understanding of API integration
Proficient in Python and scripting for automation and system management, with a proven track record of developing and implementing automation solutions
Expertise in SQL and transactional databases, including querying and troubleshooting
Strong analytical and troubleshooting skills with a proven ability to identify and resolve technical issues through root cause analysis
In-depth knowledge of core networking concepts including TCP/IP, routing, and DNS
Familiarity with maintaining and troubleshooting systems within both cloud (AWS) and co-location (colo)
Availability for flexible work hours and willingness to cover US markets trading sessions, including L2 on-call coverage
Knowledge of change management processes and risk management
Nice to Have, But No Required
Experience in the brokerage or financial industry
Proficient with cloud services, particularly AWS, and knowledgeable about cloud architecture best practices, including IAM, EC2, S3, and DynamoDB
Experience maintaining and supporting containerized systems, with familiarity in orchestration tools
Knowledge of Infrastructure as Code (IaC) practices and tools such as Terraform or CloudFormation
Ability to manage and troubleshoot job scheduling tools like Rundeck or Apache Airflow
Advanced skills in managing containerized environments using Kubernetes and OpenShift
Practical experience with Confluent Cloud, RedPanda for event streaming architectures
Experience with API-based applications and a basic understanding of using the browser developer console for front-end debugging
Additional Notes: This role is critical for our continuous operations and requires a commitment to nighttime hours, aligning with the global nature of our financial services. Candidates must be prepared for intense collaboration periods and proactive communication across global teams.
Applicants must be authorized to work for any employer in the U.S. DriveWealth is unable to sponsor or take over sponsorship of an employment Visa at this time.CompensationCompensation package offerings are based on candidate experience and technical qualifications, as it relates to the role. These are identified and determined throughout your interviewing experience.Please note: at this time, we are not able to hire in all states.Remote (Most US States) Pay Range$150,000—$170,000 USDWorking at DriveWealth
We do our best work when we’re in the same room. To maintain the speed our partners expect, our New York and Chicago teams work in-office 4 days a week. We’ve found that being physically side-by-side is the only way to solve complex problems in real-time and stay truly accountable to the products we ship. When you’re here, you’re working directly with the people making the decisions. To support that work, we provide competitive compensation, equity, and a 401(k) match. We also offer full insurance coverage, a wellness reimbursement, a company-provided phone, and a personal development allowance. Finally, we value the time you spend away from the office with generous PTO, observed holidays, and extended leave.
How We Think About AI
We leverage AI to work smarter and move faster. We seek AI curious talent who are proactive about using emerging tools to increase signal quality, reduce friction and improve outcomes to deliver product faster, provide better service to our partners, and to streamline processes. Your ability to leverage our internal tools and technology to drive results is as important to us as your core domain expertise.
Compensation
Pay is generally based upon the level, complexity, responsibility, location and job duties / requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a recruiter about our compensation philosophy and other available benefits. This role is eligible for base, bonus, equity, 401(k) match, and heavily subsidized benefits and perks.
Equal Employment Opportunity
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at recruiting@drivewealth.com.
Agency Disclaimer
DriveWealth does not accept agency resumes. Do not forward resumes to our jobs alias, employees, or any other organization location. DriveWealth is not responsible for any fees related to unsolicited resumes.