Solutions Engineer

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products.Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.In this role, you will serve as the primary technical partner for our most strategic prospects and customers. You’ll play a dual role: driving complex technical engagements through end-to-end demos, migrations, and integrations, and accelerating ramp for new sales hires by codifying best practices. You will showcase our product’s value to prospects, uncover challenges and architect tailored solutions, drive successful sales evaluations, and champion customer needs internally.Location & work modeLinear is a remote-first company. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.What you’ll doArticulate Linear’s architecture, data model, and integration patterns to engineering and product teams; deliver tailored technical presentations and deep-dive demos for key stakeholders.Design, plan, and execute large-scale migrations, custom configurations, and API integrations; troubleshoot proactively to ensure seamless onboarding.Build and maintain realistic demo instances that mirror enterprise workflows, scale tests, and feature toggles—enabling sales reps to showcase Linear’s capabilities in context.Collaborate with Sales Enablement to develop technical training materials, run “train-the-trainer” sessions for new hires, and curate a library of exemplar solution playbooks.Act as the go-to technical resource for high-priority accounts; work alongside Customer Success to resolve post-sale technical issues and drive adoption.What we’re looking for2+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals.Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrationsExcellent communication skills—able to present complex technical concepts clearly to both engineers and executivesExperience with Github and git; Linear and/or Jira strongly preferredProven ability to build realistic, scalable demo environments and troubleshoot production issuesCS degree or engineering background strongly preferredCollaborative mindset with experience partnering across Sales, Product, and Customer Success teamsComfort with SQL and scripting (e.g., Python or JavaScript)What we offerInteresting and challenging workWork-life balanceCompetitive salary and equityEmployee-friendly equity terms (early exercise, extended exercise)Paid lunch and coffee during workdaysWork remotely, no commuting to the officePaid co-working space/desk at an officeHealth, dental, and vision insurance (US)Regular team events and offsites5 weeks of paid vacation4 months of paid parental leaveLearn how we think and workA story about our mission: Read MeA video series: Conversations on QualityHow we work: Designing remote work at LinearRead about our recent Series C Fundraise and Giving our team liquidityBuilding our teams: Why and how we do work trials at LinearOur CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS GrowthLinear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.