Senior Manager, Software Engineering

Position Overview We are seeking a Senior Software Engineering Manager to lead, mentor, and inspire our engineering teams as we build and modernize world-class SaaS products. In this role, you will guide agile delivery teams to deliver scalable, secure, and high-performing software solutions that drive our mission to redefine the way organizations are governed. You will bring a strong technical background, hands-on development experience, and a proven track record of managing high-performing engineering teams. You’ll foster a culture of technical excellence, innovation, and continuous improvement — including leveraging AI and automation tools to enhance productivity and product capabilities. This role is ideal for someone who enjoys coaching engineers, driving technical strategy, and exploring modern technologies to solve complex challenges. Key Responsibilities Leadership & Team Development Lead multiple agile software engineering teams, fostering collaboration, accountability, and growth. Mentor and coach engineers at all levels, providing guidance on technical skills, career development, and performance. Drive a coaching culture focused on continuous learning, feedback, and innovation. Attract, hire, and onboard new talent; create an inclusive, high-performing team environment. Technical Strategy & Delivery Define and prioritize the technical roadmap in collaboration with Product Management and other stakeholders. Oversee the design, development, and delivery of scalable, maintainable, and well-tested SaaS features and services. Evaluate and approve architecture and design proposals, ensuring adherence to engineering best practices. Support quality assurance efforts through automated testing and DevOps practices. Innovation & AI Integration Champion the responsible use of AI and automation to improve development efficiency and product functionality. Collaborate with AI and data specialists to integrate models and APIs into production systems. Promote the use of AI-assisted development tools (e.g., GitHub Copilot, automated code review, anomaly detection). Stay informed on emerging technologies, frameworks, and AI trends to drive innovation and operational excellence. Stakeholder Management & Culture Collaborate with cross-functional stakeholders to align technical strategy with business goals. Represent the engineering organization in company-wide initiatives and ensure effective communication across teams. Promote a culture of experimentation, transparency, and “fail-fast” learning. Required Experience & Skills 10–15 years of overall experience in software engineering, with 6+ years in leadership roles managing end-to-end delivery teams. Proven experience building scalable enterprise or SaaS applications using modern technologies (e.g., .NET, Python, Node.js, React). Strong understanding of cloud platforms (AWS, Azure, or GCP), CI/CD, DevOps, and SQL/NoSQL databases. Familiarity with AI/ML concepts and practical use cases in software development. Hands-on experience with software architecture design, performance optimization, and distributed systems. Excellent communication, collaboration, and stakeholder management skills. Deep understanding of Agile methodologies and experience leading agile teams. Analytical mindset with the ability to resolve technical issues and make data-driven decisions. #LI-Hybrid About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.  At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook   What Diligent Offers You  Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.  Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.   We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.