NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

Two-time winner (2024, 2023) National Top Workplaces
Two-time winner (2024, 2023) Top Workplace innovation
Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
2024 Cultural Excellence
2024 Technology Industry
2023 Top Workplace Leadership
2023 Top Workplace Purpose & Values
2022 Top Workplace Employee Appreciation and Employee Well Being

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

We’re looking for a Principal Software Engineer to help shape the future of intelligent document management for thousands of law firms worldwide. You’ll build and scale the core capabilities that keep NetDocuments running—operating across global regions, managing petabytes of data, and driving innovation in our C#/.NET, Kafka, and AWS stack.

In this hands-on leadership role, you’ll spend roughly 50% coding, 20% on architecture and design, 20% mentoring, and 10% on cross-team strategy. You’ll define how we scale services, enable AI-driven content enrichment (including OCR and entity extraction), and deliver the performance and reliability legal professionals depend on 24/7.

You’ll shape the foundational services behind every NetDocuments product—search, document lifecycle, authentication, authorization, metadata management, DLP, and workspace management. As part of Platform Services, you’ll work across multiple teams focused on scale, security, and AI innovation—all within a FedRAMP Moderate and multi-region environment.

Reporting to the Senior Director of Software Engineering, this high-visibility role offers lasting architectural influence across the platform.

You will:

Technical Leadership & Strategy

Define and execute the architectural vision for Platform Services with multi-year impact
Establish and own patterns, standards, and uptime/performance targets adopted across engineering
Drive initiatives that improve scalability, security, performance, and developer experience
Influence organization-wide technical strategy and guide platform modernization
Stay at the forefront of emerging technologies and apply them thoughtfully

Design and Architecture

Design and evolve core services—search, document lifecycle, authentication, authorization, metadata management, DLP, and workspace management
Scale Intelligent DMS capabilities globally with regional storage options
Build content enrichment pipelines for billions of documents using OCR and entity extraction
Make architectural decisions balancing performance, security, cost, and maintainability
Define API design and versioning strategies with strong documentation

Ownership & Execution

Take full ownership of initiatives from concept to production
Solve complex challenges such as scaling enrichment pipelines and maintaining uptime globally
Identify and reduce technical debt impacting multiple teams
Contribute high-quality code for critical components, ensuring operational excellence

Collaboration & Mentorship

Partner with Staff, Principal, and Distinguished Engineers to solve complex challenges
Influence cross-functional strategy across R&D, Product, and Design
Mentor engineers across all levels and lead knowledge-sharing initiatives
Represent NetDocuments through technical writing, speaking, or open-source engagement

Continuous Learning & Innovation

Research and validate emerging technologies through POCs and prototypes
Shape tools and practices that evolve with business needs and engineering maturity

What Success Looks Like

Within 90 Days:

Develop deep understanding of our systems and build strong cross-team relationships
Lead your first major design initiative and establish technical credibility

Ongoing:

Be recognized as the authority for Platform Services
Deliver architectural improvements that measurably enhance performance, reliability, and productivity
Mentor and elevate engineering excellence across teams

This role might not be a good fit if:

You're looking for a purely advisory role; this position requires 50% hands-on coding
You prefer staying in a single codebase rather than coordinating architecture across many services
You're looking for purely greenfield work rather than evolving complex, production systems at scale
You want to work independently rather than collaboratively (this role requires building consensus while having authority to make final technical decisions)
You're uncomfortable working in a regulated industry with strict security and compliance requirements

What You’ll Need to be Successful

Bachelor's degree or higher in Information Systems, Computer Science, or a related field or equivalent on-the-job experience
5+ years in technical leadership roles with demonstrated influence across multiple teams
10+ years of software engineering experience
Proven track record of defining and delivering architecture for platform-level services at scale, with examples of systems you've designed that are still in production
Required Knowledge:
- C# / .NET (our primary language and framework)
- Microservices architecture and distributed systems at scale
- Cloud-native architecture on AWS (we use ECS, Kafka, and NoSQL databases like DynamoDB/DocumentDB)
- Event-driven architecture and message streaming
- API design, security best practices, and performance optimization
- Observability and operational excellence (we use Datadog for logging, metrics, and telemetry)
- Experience with B2B SaaS products in regulated industries
Work Location
- This is a hybrid role. If you're in the Lehi, Utah area, you'll work from our office 2 days per week. For remote candidates, expect periodic travel to Lehi approximately every 6-8 weeks for a week. We bring the team together annually for our company hackathon and regular collaboration sessions.

What Will Make You Stand Out

Experience building multi-tenant SaaS platforms in regulated industries
Deep expertise in C# / .NET ecosystem and event-driven architectures (Kafka)
Track record of zero-downtime migrations and platform evolution at scale
Legal industry expertise or experience with document management/content services platforms
Strong observability practices (Datadog, distributed tracing, metrics-driven development)
Experience with AI development tools and modern engineering workflows
Conference speaking, technical writing, or open-source contributions

What You’ll Love About NetDocuments

The People!
90% healthcare premiums company covered
HSA company contribution
401K match at 4%
Flexible PTO (typically 3 to 4 weeks a year)
10 paid holidays
Monthly contributions for life activities & wellness
Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $200,000 - $250,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.

Equal Opportunity

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.