About Emplifi
Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.
About Team
Our Innovation Team is at the forefront of researching new technologies and building prototypes of groundbreaking features, keeping us ahead of the competition. We're on the lookout for a Researcher who can collaborate closely with our research staff and aid them in delivering innovative functionality to our products. Ideal candidates should be playful developers experienced in both AI research and software engineering. They should be capable of autonomously designing and solving complex problems with fuzzy boundaries and vague specifications. This role requires a natural-born problem solver with strong coding and system design skills.
What You'll Do Here
Technical focus
Passionate about data analysis, artificial intelligence, machine learning, and software engineering
Engage in the research of new technologies and the coding of prototypes, constantly and quickly acquiring new skills in AI and software development
Collaborate with team members to achieve set goals and be involved in the architectural design and implementation of software systems
Support and maintain existing features deployed by the Innovation team, including intense communication with other stakeholders, explaining feature functionality, and continuously educating them
Develop and maintain APIs and service-oriented architectures, ensuring scalability and efficiency
Business/team/customer focus
Understand the non-trivial backends and logic of delivered features, capable of explaining their workings to non-technical stakeholders (sales, and account managers)
Proactive team player and communicator, seeking support from various teams and capable of working simultaneously with multiple people on an ad-hoc basis
Highly practical and user/customer-focused, always questioning the scalability/usability of projects
What You'll Bring To Us
Technical background, preferably MSc. level in STEM, and at least 3 years in a technical position as a developer/researcher
Experience with common machine learning concepts and software engineering principles
Hands-on experience with either natural language processing or computer vision, and system design
Preferred skillset: Python, SQL, Pyspark, ML/AI, software design patterns, code versioning, and bug tracking systems
Experience with common data science toolkits, such as Numpy, Pandas, Scikit
Good applied statistics skills with a strong foundation in system architecture and API development
What We Offer
Unlimited Vacation, 3 sick days, home office
Internal tech talks, Udemy courses, and workshops
Meetups & conferences
Multisport card
Agile and open-minded culture, with high levels of trust and flexibility
Possibility to learn new and cutting-edge technologies in an environment that encourages new ideas
Work in an international environment in our new modern offices in Karlín
Chance to compete in a ping-pong tournament or to enjoy table football, Playstation, Ergonomic exercise, or run with colleagues, and nearly all year-round grilling parties and other team-building opportunities
There’s more as well! Speak with us to find out all details!
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.