NetBox Labs is seeking a Staff Software Engineer with deep systems experience to own the architecture and technical direction of our on-premise NetBox Enterprise product. You will lead the design of how customers install, operate, scale, and secure our on-premise product suite, tackling hard problems unique to self-managed and air-gapped environments. In this role, you will own the architectural roadmap end-to-end and work closely with cross-functional engineering teams, partnering with the Office of the CTO Architecture Group to ensure the on-premise suite remains cohesive with our broader platform and meets our bar for reliability, security, and design quality.

Responsibilities:

Design, architect, and deliver Kubernetes-based, highly available on-premise deployments, including control plane services, telemetry pipelines, appliance-style distributions, and fully air-gapped environments.
Own the architecture and evolution of the on-prem operational management console and supporting tools, with a strong focus on reliability, usability, and lifecycle management.
Architect multi-stage CI/CD pipelines using GitHub Actions and supporting DevOps tooling to produce repeatable, secure, and auditable on-prem releases.
Help write and maintain high-quality code for internal tooling, automation, management APIs, and extensibility mechanisms.
Define and enforce software versioning, upgrade paths, and structured release processes suitable for enterprise and regulated environments.
Produce and maintain clear, opinionated documentation and deployment standards that enable customers to self-manage confidently.
Partner directly with Customer Success and, when needed, customers to diagnose and resolve complex deployment, upgrade, and operational issues.
Coordinate with Product Management and peer engineering teams to align release timelines, manage cross-team dependencies, and reduce integration risk.
Build internal tooling and APIs that enable upstream teams to validate compatibility and integration before changes land in on-prem releases.
Develop secure internal systems for Customer Success to manage licensing, credentials, and artifact distribution across customer environments.

Requirements:

7+ years in software development, with proven experience leading technical direction for major projects
Demonstrated experience working in on-premise environments, including experience with virtual appliances and/or air-gapped installations
Deep expertise with Kubernetes, Helm charts, and deployment automation.
3+ years of experience in a B2B software startup or high-growth organization.
Python, Golang, or Rust programming experience.
Proven track record of successful project execution with tangible outcomes.
Solid understanding of DevSecOps methodologies, including security scanning, vulnerability management (CVEs), and tools such as JFrog.
Hands-on experience with CI/CD systems (GitHub Actions) and infrastructure automation tools (Ansible, Terraform).
Strong knowledge of Linux systems, including system administration, troubleshooting, and networking

Nice to Have:

Open-source contributions or project involvement.
Familiarity with networking concepts or distributed system architecture.
Experience deploying applications using Replicated.
Comfort and experience using AI-enhanced tooling (e.g., Copilot, ChatGPT, Cursor).

Our culture and values:

We own and solve problems with high attention to detail.
Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.
We prioritize simplicity and think twice before adding complexity
Clear communication helps keep our team aligned and collaborating smoothly.

About NetBox Labs:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.