DevRev
At DevRev, we’re building the future of work with Computer – your AI teammate.
Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.
How?
Easy: it’s the only platform capable of…Complete data unificationMost AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.Powerful search, reasoning, and actionOnce connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.
Extensions for your teams and customersComputer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.
This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.
We call this Team Intelligence. It’s why DevRev exists.
Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.About the Role
We are seeking an experienced Site Reliability Engineer / Platform Engineer to join our team and help build and maintain a resilient, scalable infrastructure supporting our applications across multiple cloud providers. In this role, you will design and implement infrastructure solutions, automate operational processes, and work closely with development teams to ensure reliable, efficient systems that scale with our business.
Key Responsibilities
Design, build, and maintain infrastructure across AWS, GCP, and Azure using Infrastructure as Code (IaC) principles
Implement and optimize CI/CD pipelines using tools like Argo and CircleCI to enable rapid, reliable deployments
Manage and scale Kubernetes clusters in production environments, ensuring high availability and optimal resource utilization
Administer and optimize cloud databases including MongoDB, Redis, RDS, and other data stores for performance and reliability
Develop monitoring, alerting, and observability solutions to identify and resolve issues before they impact users
Automate routine operational tasks to reduce manual toil and improve system reliability
Conduct incident response and post-mortem analysis to drive continuous improvement
Collaborate with development teams to design systems with reliability, scalability, and operational excellence in mind
Document infrastructure architecture, runbooks, and operational procedures
Evaluate and implement new tools and technologies to improve platform capabilities
Required Qualifications
1-3 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering
Strong hands-on experience with at least two major cloud providers (AWS, GCP, Azure)
Proficiency with Kubernetes for container orchestration and management
Demonstrated expertise with IaC tools (Terraform, CloudFormation, Pulumi, or similar)
Experience with CI/CD platforms, particularly Argo and/or CircleCI
Solid understanding of database technologies including MongoDB, Redis, and relational databases (RDS)
Proficiency in at least one programming or scripting language (Python, Go, Bash, etc.)
Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK, CloudWatch)
Experience implementing and managing OpenTelemetry (OTEL) for distributed tracing, metrics, and logging
Strong understanding of networking, security, and infrastructure best practices
Nice to Have
Experience managing multi-cloud or hybrid cloud environments
Familiarity with service mesh technologies (Istio, Linkerd)
Knowledge of security hardening and compliance in cloud environments
Experience with cost optimization in cloud infrastructure
Contributions to open-source infrastructure or DevOps projects
Certifications from major cloud providers
What We're Looking For
Problem-solver who thrives on automation and reducing operational burden
Clear communicator who can explain technical concepts to both technical and non-technical stakeholders
Detail-oriented with strong attention to reliability and security
Collaborative team player who enjoys mentoring others
Self-motivated learner who stays current with infrastructure and cloud technology trends
What We Offer
Competitive salary and comprehensive benefits package
Opportunity to work with cutting-edge cloud technologies and tools
Collaborative environment focused on knowledge sharing and professional growth
Remote or flexible work arrangement
Continuous learning and development opportunities
Culture
The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
That is DevRev!